Quartzsite Minerals – Shipping & Return Policy

Meadows Mall, Las Vegas
Website: https://quartzsiteminerals.com

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Shipping Information

At Quartzsite Minerals, we are committed to delivering your order safely, efficiently, and professionally.

We proudly offer free standard shipping within the Continental United States on all orders of $100 or more. Orders are typically processed and shipped within 1–2 business days. During peak seasons, holidays, or promotional periods, processing times may extend to 3–5 business days.

We utilize trusted carriers such as FedEx and United States Postal Service to ensure reliable delivery. Standard shipping methods may include FedEx Ground, SmartPost, USPS First Class, or Priority Mail. Expedited orders are generally shipped via FedEx 2-Day service.

Orders placed before 12:00 PM PST may ship the same business day. Orders placed after this time will be processed the following business day.

All shipments include secure packaging and insurance coverage. Deliveries are made to your front door. Please note that white-glove or inside delivery services are not included, and customers are responsible for bringing items indoors upon delivery.

For any shipping inquiries, please contact us:
Email: quartzsiteminerals@gmail.com
Phone: 702-344-8579

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International Shipping

Quartzsite Minerals proudly ships worldwide. International orders are typically fulfilled via FedEx or equivalent carriers.

Please note that all import duties, taxes, VAT, and customs fees are the responsibility of the customer. These charges are determined by the destination country and are billed directly by the shipping carrier or customs authority.

Due to varying international regulations, we recommend contacting your local customs office for detailed information prior to placing your order.

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Return & Refund Policy

We appreciate your trust in Quartzsite Minerals and take pride in offering authentic, natural gemstones and mineral products. Due to the inherent nature of these materials, slight variations and natural imperfections may occur.

We offer a 30-day return policy from the date of delivery.

Return Conditions

• Items must be returned in their original condition and packaging

• Customer is responsible for return shipping costs

• Items showing signs of wear, damage, or alteration are not eligible for return

Restocking Fees

• Large or freight items may be subject to a 10% restocking fee

• International returns are reviewed on a case-by-case basis and may be subject to additional fees

Non-Returnable Items

• Clearance items

• Promotional or final sale items

• Custom or special-order products

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Damaged Shipments

Customers are required to inspect shipments upon delivery. Any visible damage must be documented and reported within 48 hours, along with photographic evidence, to initiate a claim.

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Dispute Resolution

Any disputes arising from purchases will be resolved in Las Vegas, Nevada, in accordance with the laws of the State of Nevada and under the rules of the American Arbitration Association. The customer agrees to be responsible for any applicable legal and arbitration costs as permitted by law.

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Pricing Disclaimer

All prices listed on https://quartzsiteminerals.com are subject to change without prior notice.

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Contact Information

Quartzsite Minerals
Meadows Mall, Las Vegas, Nevada
Website: https://quartzsiteminerals.com
Email: sales@quartzsiteminerals
Phone: 702-344-8579